Shipping Conditions

Shipping your package

Parcels are generally dispatched within 2 days after receipt of payment. They are shipped via La Poste :

FOR FRANCE

     With a tracking number and off without signature. In Letter or Colissimo Tracking

FOR INTERNATIONAL

     1 - with a tracking number and off without signature. Colissimo

     2 - without tracking number and without signature. In Small Package International

  The choice making when choosing the carrier after your order.

We draw your attention to the reliability of the La Poste service : we have only in rare cases had trouble with La Poste. If you want a tracking number EXPRESSLY the internationnal we have this service for you. However, the Small Package Internationnal although not monitoring will in most cases at very competitive price, fast (within a week) and always reliable.

The shipping fees

Shipping charges include preparation and packaging costs as well as shipping costs.

Preparation costs are fixed € 1.5 HT (including any additional cost shipping and packaging), while transport costs depend upon the total weight of the package. We recommend that you group all your items in one order. We can combine two orders placed separately, and shipping fees will apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

The dimensions of the boxes are appropriate and your items are properly protected.

To ensure transparency, here are the main links of the prices used in LA POSTE 2015 (in French):

http://www.colissimo.fr/particuliers/envoyer_un_colis/decouvrir_loffre_colissimo/Tarifs_colissimo/att00002941/PDF_Tarifs2015_Guichet_DepartFranceMetropolitaine.pdf

http://www.laposte.fr/professionnel/content/download/23597/840529/version/1/file/Principaux%20Tarifs%20Courrier%20Entreprise%20au%20d%C3%A9part%20de%20France%20m%C3%A9tropolitaine%20%C3%A0%20compter%20du%201er%20janvier%202015.pdf

Returns

It may happen that some products do not meet your expectations, malheuresuement sometimes it can happen that certaisn products is damaged. Returns at your expense.

We are ready to exchange any product on request. However, no repayment will be done without return of the goods, no figure will be returned without photos first.